BackPrivacy Policy

Sporta Technologies Private Limited operates a platform ("Platform") which offers automated sports performance analytics using advanced algorithms and artificial intelligence to evaluate an individual's performance generating a skill score along with providing diversified sports content as well as deep personalized insights and performance development metrics for uploaded sports videos (collectively referred to as the "Services").

Sporta Technologies Private Limited referred to herein as "Dream Play"/Company or "We" or "Us" "Our".

Any person utilizing the Platform ("User" or "You" or "Your") or any of its Services offered on the Platform shall be bound by the terms of this privacy policy ("Privacy Policy").

All capitalised terms not defined herein shall have the meaning ascribed to them in the Terms.

Dream Play respects the privacy of its Users and is committed to protecting it in all respects. With a view to offer an enriching and holistic internet experience to its Users, Dream Play offers a vast repository of Services. Depending on Your region and the features You choose, the Services may be provided free of charge or on a paid basis.

Before You submit any information on the Platform, please read this Privacy Policy for an explanation of how We will treat Your information. By using any part of the Platform, You consent to the collection, use, processing, storage, disclosure and transfer of Your information for the purposes outlined in this Privacy Policy and to the collection, processing, storage and maintenance of this information. Your use of any part of the Platform indicates Your acceptance of this Privacy Policy and of the collection, storage, use and disclosure of Your information in accordance with this Privacy Policy.

While You have the option not to provide Us with certain personal information, withdraw Your consent to collect certain information, request temporary suspension of collection of personal information or request deletion of personal information collected, kindly note that in such an event You may not be able to take full advantage of the entire scope of features and services offered to You and We reserve the right not to provide You with Our Services.

In the ever-evolving medium of the internet, We reserve Our right to periodically review and change Our Privacy Policy to incorporate such future changes as may be considered appropriate under applicable laws. Any changes to Our Privacy Policy will be posted on this page, so You are always aware of what information We collect, how We use it, how We store it and under what circumstances We disclose it.

Collection of Data

To avail Services on the Platform, Users may be required to create an Account and provide certain information for the registration process such as:

  1. Your name;
  2. Your mobile number;
  3. Your address and state/country of residence;
  4. Your gender;
  5. Your profile photo;
  6. Your date of birth;
  7. Your email address; and
  8. Any other valid identification as required by the Company for providing the Services.

If the Services do not require payment or account creation, We may process limited device/network data for security, fraud prevention, diagnostics, and analytics. You may, however, provide Us with personal data if and when You:

  1. Enter a promotion or survey; or
  2. otherwise interact or correspond with Us (including via email or social media)

If You do not need to register an Account or make any payment to use the Services, We will not require Your identity/registration information for providing access to the Platform. We may process limited device and network data (e.g., IP address, device identifiers, app/OS version, diagnostics), approximate location derived from IP for security/rights-based blackouts, and cookies/consent preferences on web (if applicable). If You voluntarily provide contact details (e.g., to receive alerts or support), We will use them only for that purpose and as otherwise described here. By using the Platform, You hereby expressly agree and grant consent to the collection, processing, use and storage of your information by Us.

To the extent applicable, We follow data minimisation and collect only what is necessary. We may collect and use personal information provided by You to operate, provide, develop, and improve Our Services, keeping you informed of Our offerings, and the products and/or services of Our affiliates and group entities, and to enable Our affiliates and group entities to reach out to You.

You agree to give Us the permission to capture and record Your device related information, operating system information, network information, location information etc. You may choose to allow Us to gather information in relation to the apps installed on Your device in order for Us to better our Services and Your experience on the Platform.

Usage and Disclosure:

We will use Your personal data where applicable laws allow us to. As per applicable data-protection laws, We collect and use Your personal data for:

  1. Contract: where it is necessary for Us to perform an agreement with You (e.g., providing the Services).
  2. Legitimate interests: where it is necessary for Our legitimate interests (e.g., service security, fraud prevention, analytics), balanced against Your rights.
  3. Legal obligation: to comply with a legal obligation laid down by courts, statute, regulation, or competent authorities.

We may share information as provided by You and data concerning Your usage of the Services with Our affiliates and group entities to enable them to reach out to You. We may also share such information with third party service providers engaged by Us, for the purpose of data analytics or for the purpose of storage, improving the Services (including product enhancements) and to help Us serve You better. Provided that affiliate, group entity and third-party service provider (as may be applicable) with whom the information is shared will be required, on best efforts basis, to comply with the same standards as applicable to Us in relation to maintaining the security of the information.

We reserve the right to share, disclose and transfer information collected hereunder with Our affiliates and group entities. In the event, We sell or transfer all or a portion of Our business assets, user information may be one of the business assets that is shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to Us for disclosure and transfer of personal information for the same.

We may share information and data concerning usage of the Services with Our commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes.

Further, We reserve the right to disclose/share information with affiliates, group entities and third parties for the purposes of complying with applicable law, responding to duly authorized legal process, governmental requests, preventing fraud or imminent harm, and ensuring the security of Our network and services. You shall indemnify the Company against all types of losses and damages incurred by us due to any action taken by TRAI, Access Providers (as defined under the TRAI regulations) or any other applicable authority due to any erroneous complaint raised by You against us with respect to the communications mentioned above or due to an incorrect contact number or email address being provided by You for any reason whatsoever.

Links:

We may also include links to other websites. Such websites are governed by their respective privacy policies, which are beyond Our control. Once the User(s) leaves Our servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Our Privacy Policy. If the User can't find the privacy policy of any of these sites via a link from the site's homepage, the User may contact the site directly for more information. We are not responsible for the privacy practices or the content of such third-party websites.

Security Procedures:

All information gathered on Our Platform is securely stored within a controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as Our security measures are, no security system is impenetrable. Thus, We cannot guarantee the security of Our database, nor can We guarantee that information You supply will not be intercepted while being transmitted to Us over the internet. Further, any information You include in a posting to the discussion areas will be available to anyone with internet access.

Advertising:

When We present information to Our online advertisers to help them understand Our audience and confirm the value of advertising on the Platform - it is usually in the form of aggregated anonymized data (information that cannot be used to trace a user) of User(s) that may include statistics and/or data concerning User traffic, User responsiveness and User behaviour to such advertisements on Our Platform. When You register with Us, We may contact You from time to time about updating Your content to provide features which We believe may benefit You.

Disclaimer:

Beware of deceptive emails, websites, or messages claiming to be from or associated with Our Platform. These may misuse our name, logo, or content and attempt to collect personal information, payments, or promote unauthorized activities. Such communications are not connected to Us in any way. For Your safety, please verify authenticity before responding. We are not responsible for any loss or damage arising from reliance on such deceptive communications. Except as outlined in Our Terms, we will never ask You to share sensitive personal information.

Conditions of Use:

WE DO NOT WARRANT THAT THIS PLATFORM, OUR SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATING TO THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OR CORRUPTION OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Retention of Data:

Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your personal information described in this Privacy Policy are no longer applicable; and (ii) We are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of our personal information is not required for the establishment, exercise or defense of any legal claim.

User Account and Data Deletion:

User(s) are entitled to request Us to delete their Account and their personal information or modify their personal information or withdraw their consent by reaching out to Us via contactus@dreamplay.co. We will do Our best to respond promptly and in any event within one month of the following:

  • Our receipt of Your written request; or
  • Our receipt of any further information We may ask You to provide, to enable Us to comply with Your request, whichever is later.

You also have the option to request temporary deactivation of Your Account, where You will no longer be able to log into the Platform, but which allows You to request reactivation of your account with all Your account data. If You proceed with permanent deactivation of Your account, You will lose access to the Platform and the Services, including any User data and personal information associated with Your Account.

User(s) may request for Account restoration within six (6) months from the date of notification of account deletion by reaching out to Us via contactus@dreamplay.co.

When You request deletion of Your data, We follow a deletion process that ensures that Your data is safely and completely removed from Our servers or retained only in anonymised form. We try to ensure that Our Services protect information from accidental or malicious deletion. Because of this, there may be delays between when You request deletion and when copies are deleted from Our active and backup systems.

Applicable Law and Jurisdiction:

By visiting this Platform, You agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms.

Updating Information:

You will promptly notify Us if there are any changes, updates or modifications to Your personal information. Further, You may also review, update or modify Your personal information and User preferences by logging into Your profile page on the Platform.

Contact Us:

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Us by reaching out to Us on contactus@dreamplay.co or by normal/physical mail addressed to:

Attn: Sporta Technologies Private Limited
ONE BKC, Tower A, 12th & 14th Floor, Unit 1201 & 1202 and 1401 & 1402,
Plot C-66, G Block, Bandra Kurla Complex,
Bandra (East), Mumbai 400 051,
Maharashtra, India.

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